The Operations Plan - Ch.6 Business Planning Reference Guide for Social Enterprises (2000) developed by Virtue Ventures.
This comprehensive resource provides a step-by-step process to creating an operations plan for your social enterprise. It can be used by managers to help identify bottlenecks and inefficiencies. It also covers how to determine your capacity, and set up systems for inventory management, quality control, research and development, and a budget for your operating costs.